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  1. Charmed Aroma
  2. General FAQ

General FAQ

This section of Charmed Aroma questions is dedicated to general FAQ's. Some of the topics include location, shipping business days, and product information.

Shipping Inquiries

  • 2022 Holiday Shipping Deadlines
  • I received the wrong item/size
  • I have not received my order yet
  • International Customs Fees
  • Where Do You Ship To?
  • How Much Is Shipping?
See all 10 articles

Transaction Inquiries

  • Return and Exchange/Refund
  • What Forms Of Payment Do You Accept?
  • I never got an Order/Shipping Confirmation Email
  • My Order Was Unsuccessful But My Card Was Charged
  • Why Is There An Additional Fee On My Bank Statement?

Cancellations & Refunds

  • Cancellations and Order Modifications

Products

  • I received my order but I'm missing an item
  • What if I received damaged items?
  • Candle Care
  • Do Bath Bombs expire?
  • Franchise Products
  • What Are Your Products Made Of?
See all 10 articles

Jewelry

  • Defective Jewelry
  • What Is 925 Sterling Silver?
  • What Is Rhodium Plated Jewelry?
  • How Do I Take Care Of My Jewelry?
  • Is Your Jewelry Hypoallergenic?
  • Is It Possible To Reveal The Same Jewelry Twice?
See all 11 articles

E-Gift Cards

  • How Do I Redeem My E-Gift Card?
  • How Can I Check The Balance Of My E-Gift Card?
  • Can I Recover A Lost E-Gift Card?
  • Does My E-Gift Card Have An Expiry Date?
  • Can I Use My E-Gift Card More Than Once?
  • Is Merchandise Purchased Using An E-Gift Card Refundable?

Contests & Giveaways

  • Video Contest Overview

Miscellaneous

  • Privacy Policy
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