Broken items upon delivery or received a faulty item? We're sorry to hear about that. Please send us an email at info@charmedaroma.com within 30 days from the delivery date and we'll sort it out ASAP! Kindly include the following:
- Order/Invoice number
- Photos of damaged item/s
- Name(s) of damaged item(s)
Or, click here and fill out the form from our Contact Us page.
Refunds for damaged products cannot be issued if photos are not provided.
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