If you have successfully placed an order and did not receive an email confirmation, please follow these steps to recover your invoice:
1) Check your junk mail. Sometimes you will receive Charmed Aroma order confirmations as spam.
2) It is possible you mistyped your email address at check out. Please submit a request through our Contact Us page. A member of our support team will confirm your order and email address and re-send you the order confirmation.
3) If you still have not received your email confirmation and it still did not show up in your junk mail, you may need to whitelist the domain smpt.shopify.com. Services such as Yahoo, Outlook or Gmail protect you from emails you don't want such as phishing, spams or scams. They may mistake email you want to receive for unwanted emails. In order for you to receive order confirmation, please follow the link here: http://onlinegroups.net/blog/2014/02/25/how-to-whitelist-an-email-address/ "