My Candle Won't Stay Lit?

• Leave candle in a cool place, as it will allow the candle to burn more smoothly.
• When you first burn your candle, make sure it has formed a melted pool of wax that is melted all the way to the edges of the jar.
• If your candle is still not staying lit, cut away some wax at the top of the candle around the wick. Keep doing this until the wick can support a flame. When it burns, drain the pool of wax around the wick, so that it will not put the flame out.

Wood Wick Candle Care

If your wood wick candle can't stay lit, these tips might help you!

• The wick is too far above the surface of the wax when the candle is initially lit. Solution: Make sure the wick is trimmed to be no longer than 1/4" – 3/16" / 6.4mm – 4.8mm above the wax. This is counterintuitive, as we think a longer wick will make a larger flame, but it will not. The longer the wick, the harder it is for the wax to flow up to the top.
• Make sure your wick is trimmed to between 1/8″ – 3/16″ / 3.2mm – 4.8mm before lighting. If the wick is too long, the wax will not pull up the wick and the wick will extinguish.
• Wooden Wicks do need a little attention and tending to before each burn, similar to cotton wicks. Be sure to gently snap off the ash or burnt wood along the top edge of the wick and then light as usual.
• If when burning the candle for a long period of time you notice the flame height getting too low, it may be necessary to tap off any excess ash or burnt wood along the top of the wick. The flame will then return to its proper optimal height.